1. Our Commitment to Security

At Lily's Dog Den, we take the security of your personal information seriously. We implement industry-standard security measures to protect the data you share with us from unauthorized access, alteration, disclosure, or destruction.

2. Data Storage and Encryption

Your waitlist and contact information is not stored directly on our web servers. Instead, it is securely transmitted using HTTPS (SSL/TLS encryption) to our trusted backend provider, Google Firebase.

• Encryption at Rest: All data stored within our Firebase database is encrypted at rest by Google's infrastructure.
• Encryption in Transit: All communications between your browser, our website, and our database occur over secure, encrypted channels.

3. Access Controls

We practice the principle of least privilege. Access to the customer database is strictly limited to authorized personnel at Lily's Dog Den who require the information to fulfill orders or manage customer communications. We utilize stringent Identity and Access Management (IAM) rules and multi-factor authentication to protect our backend infrastructure.

4. Spam Prevention

To ensure the integrity of our waitlist and protect our systems from malicious bots, our forms are secured using modern, invisible reCAPTCHA technologies via Firebase App Check.

5. Incident Response

In the unlikely event of a data breach or security incident that compromises your personal information, Lily's Dog Den is committed to notifying affected users in a timely manner, in accordance with applicable data protection laws.